Scholora

Legal

Privacy Policy

Last updated: June 8, 2025

Scholora ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use our tutoring services.

Information we collect

Information you provide

  • Name, email address, phone number, and other contact details when you enquire, register, or apply to teach
  • Student or learner details you share when booking or requesting a tutor
  • Messages sent through our website, email, WhatsApp, or other support channels
  • Tutor application details, including qualifications, experience, and availability

Information collected automatically

  • Device type, browser, operating system, and general location derived from IP address
  • Pages visited, referral source, and interactions with our website
  • Cookies and similar technologies used to remember preferences and improve performance

How we use your information

  • Provide, operate, and improve our tutoring platform and services
  • Match students with suitable tutors and manage bookings or enquiries
  • Respond to questions, support requests, and tutor applications
  • Send service-related updates, reminders, and administrative messages
  • Analyse website usage to improve content, usability, and security
  • Comply with legal obligations and protect our rights, users, and tutors

How we share information

We do not sell your personal information. We may share information only as needed to deliver our services or as required by law.

  • With tutors or students when necessary to arrange lessons or respond to an enquiry you initiated
  • With service providers who help us host our website, process communications, or support operations, under confidentiality obligations
  • When required by law, regulation, court order, or to protect the safety and rights of Scholora, our users, or others
  • In connection with a business transfer, merger, or reorganisation, subject to appropriate safeguards

Data retention

We keep personal information only for as long as needed to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we delete or anonymise it using reasonable measures.

Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Scholora provides educational services that may involve learners under 18. Where a student is a minor, we expect a parent or legal guardian to provide information and consent on their behalf. If you believe we have collected information from a child without appropriate consent, please contact us so we can take appropriate action.

Your rights and choices

  • Request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions
  • Object to or restrict certain processing, or withdraw consent where processing is consent-based
  • Opt out of non-essential marketing communications by following unsubscribe instructions or contacting us
  • Manage cookies through your browser settings, noting that some site features may not work correctly if cookies are disabled

International users

Scholora serves learners and tutors in Nigeria and other countries. If your information is processed outside your country of residence, we take steps designed to ensure appropriate protection consistent with applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Material changes will be posted on this page.

Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact us at hello@scholora.org.